This feature was published in McKnight’s Senior Living. Click here to read.
In a guest column published by McKnight’s Senior Living, Tom Koutsoumpas, founder and CEO of NPHI, highlights the holiday season as a key opportunity for senior living communities and nursing homes to support meaningful, values-based conversations about end-of-life care.
The piece outlines practical strategies to help residents and families discuss care preferences before a crisis occurs — from creating informal conversation spaces to engaging families, documenting wishes, empowering staff, and partnering with trusted hospice and serious-illness care providers.
